Shipping Policy

SHIPPING INFORMATION – dOMESTIC

 

Free Shipping on all orders above 5000 INR.

Same day delivery and in-store pickup in Mumbai only

Standard Delivery In 4-7 Days (India) and 8-10 days (worldwide)
Shipping prices may vary depending on the destination and weight of your parcel.

 

International Shipping:

 

For international orders, a standard shipping fee is inclusive of MRP.
No cash on delivery available for domestic or international orders.
*Prices do not include custom duty

Please Note: Duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.

Shipping Charges are based on shipping destination and weight of your parcel. Shipping companies determine shipping charges based on the package weight, customs clearance and various other factors.

 

IMPORTANT SHIPPING INFORMATION

 

All ready merchandise will be shipped with 48 to 72 hrs (excluding public holidays).
All made to order styles will be shipped as per aforesaid Timelines given with Product on our website.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
We are unable to redirect orders once items have been dispatched.
All orders require a signature and proof of ID upon receipt of order.
Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
In an unlikely situation if your order is not delivered as per mentioned timeline which varies from 4 to 6 weeks you may send us Cancel order request. However please note such Request won’t be applicable in case of a natural Calamity or Worldwide Lockdown.
If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk (+91) 9920 066 026 or email us at info@vivniadesignerjewelery.com mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.
All shipments are fully insured and require a signature and proof of ID confirmation from the recipient.

 

Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.