Delivering Worldwide

• Dispatch Time: 1–7 working days from order confirmation.
• Delivery Time:

1.     Within India: 2–4 working days after dispatch (depending on location).

2.     Outside India: 5–10 working days after dispatch (depending on location).

Shipping Charges

• Domestic (India): Flat ₹200 on all orders.
• International: Flat ₹2000 on all orders.

Cash on Delivery (COD)

•          COD available only for orders within India.
•          COD not applicable for orders above ₹2,500.
•          Additional ₹200 COD fee will be charged.

Additional Information

• All goods are insured until they reach your doorstep.
• Orders are shipped only via trusted courier partners.
• For any queries, contact our team at 9820403252 or email viviniaonline@gmail.com

Taxes & Duties

• Domestic Orders (India): Taxes and duties are already included in the product price.
• International Orders: Import duties and taxes (if applicable) are to be paid by the recipient upon arrival in the destination country. These charges vary based on local customs regulations and cannot be pre-calculated by us. For details, please check with your local customs office.

Tracking Details

• Tracking details will be shared via SMS/email once your order is dispatched.
• If tracking shows issues like "Contact Customer Care", please reach out to the courier service directly. Our team is available for assistance if needed.

Delays

Please note, delivery times may be affected by factors beyond our control such as weather conditions, transportation delays, customs inspections, or political disruptions. Our customer care team will assist you in ensuring timely delivery.